Chimp Haven collects two types of data from visitors on our website:
As you browse our site, Chimp Haven will gather and store certain information about your visit automatically. This data does not identify you personally, and includes things such as the type of browser you use, the date and time you accessed our site, the pages you visited, and how long you engaged with the content on our site. We aggregate this data and use it to help us make our content more useful to supporters.
There are a number of pages and actions on our website that allow you to voluntarily submit your personal information to Chimp Haven, such as:
- Making a donation to Chimp Haven
- Signing up for our newsletter
- Posting a comment to our website
- Submitting a request for information
- Taking a survey or signing a petition
- Sending an e-card
- Shopping in the online store
The type of information we collect via the forms on our website varies, but may include things like your name, address, email address, communication preferences, phone number, etc.
If you choose to submit your personal info to us, we may use it to:
- Provide you with receipt or confirmation of your donation, purchase, or contributions to Chimp Haven
- Respond to you with information you have requested
- Add you to our newsletter distribution list
- Send you communications about Chimp Haven programs, campaigns, and events
- Call, email, text, or mail you our thanks for your support of Chimp Haven
If you have made a donation to Chimp Haven via our website, you may receive updates from us via mail and email. You may always unsubscribe from those updates any time you wish via the opt-out link at the bottom of all of our emails, or by notifying us of your desire to be removed from our mailing list by contacting us at:
13600 Chimpanzee Pl
Keithville, LA 71047
If you choose to opt-in to receive SMS messages from Chimp Haven, you agree Chimp Haven may send you periodic text messages (two per month) pertaining to sanctuary updates, events, programs, and campaigns; message and data rates may apply; text HELP for more information; text STOP to stop receiving messages. Chimp Haven does not share your contact information with external partners or organizations.
Please remember that any information you share on our website (comments, photos, etc.) becomes public information and use appropriate caution when choosing what to share.
Chimp Haven uses industry-standard security systems and encryption technologies to ensure secure transfer of all personal and financial data. All data is stored on secured servers.
Chimp Haven may disclose your data to third-party service providers who are contracted to facilitate services (such as distributing our mailed newsletters or other similar services). All of our third-party service providers have access to this data for the sole purpose of providing those services on our behalf, and they are contractually prohibited from sharing this data with other third parties.
We do not exchange, rent, sell, or share our supporters’ email addresses or other contact information.
Contacting Chimp Haven